Check directly with your computer manufacturer to determine the graphics controller your computer uses so the proper driver can be installed. If you see the adapter listed as Microsoft Basic Display Adapter or Standard VGA adapter, then it means that Windows is working with the pre-loaded generic and basic video drivers.

Note the graphics controller identifier listed.

Click Yes when prompted for permission from User Account Control.

Open Device Manager by simultaneously pressing the Windows and X keys on your keyboard.

Visit our Product Specification Page (ARK) and manually search for your processor to see a more detailed list of its specifications.

Refer to How to Identify My Intel® Processor to identify your processor.

If you see the adapter listed only as Intel® HD Graphics without any numerical identifier, or if you cannot identify your adapter using either of the methods detailed here, follow these steps:.

Check with your computer manufacturer to determine the graphics controller your computer uses so the proper driver can be installed.

If you see the adapter listed as Microsoft Basic Display Adapter or Standard VGA adapter, then Windows is working with pre-loaded generic and basic video drivers.

If you need to identify your Intel graphics driver version, see What's My Intel® Graphics Driver Version? Method 1: Use Intel® Driver & Support Assistant to Automatically Detect your Graphics Controller (Recommended)ĭownload the Intel® Driver & Support Assistant.

Use the instructions in the methods below to identify the graphics controller in your computer (also known as a video card or graphics card) before installing a graphics driver.

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